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How to Place an Order
Alex Surgical Surgical Instruments / 2009-10-28

How to Place Order

Step1. Register
Open www.alexsurgical.com  and then check the top side to find the "Join Free" button to "Register".

Step2. Log in
If you are already one of our members, just click "Sign in" button on the top of our home page.

Step3. Pick out what you prefer
You can find what you want on our website easily through search engine or product classification. If you can't find what you want,  "Live chat" or  "Contact us" can be helpful for you.

Step4. Add to cart
When you find the instrument you want to order, you just need to choose the size and types and then click "Add to cart".

Sterp5. Confirm billing address and delivery address
There are summaries when you "Add to cart" to reconfirm all your order details, and then please confirm your address.

Step6. Choose delivery
You can choose the forwarder company to ship your order according to your need. Or our service can help you find the best shipping method for your selection.

Step7. Pay
You can pay by bank, wire transfer, western union or PayPal.

Step8. Check confirmation in registered e-mail box
When your order placed successfully, please check your registered email to find your "Order Confirmation" email from us within 24 hours. If you do not get it, please email us immediately. It is very important!

Step9. Get agreement on all details
All orders must be confirmed within 2 days after we get full payment of your order, Please consider this carefully and if you have any questions, please contact us without hesitation.

Step10. Production
The production process may take about  20 working days at the longest. You can check the order status anytime when login.

Step11. Ship
We will ship your order within 2 working days after finishing the production.  Besides, our customer service will send you tracking number when we ship the goods for you. It will make it easy to track it online and will also change your order status to be "shipped".

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